Testimonials - Customer reviews and feedback about products & service

Just wanted to let you know the desk arrived today! And man does it look absolutely amazing!!!!

The packaging and crating was done very well, too. (I’m always nervous with a shipment that size and weight). But you all know what you’re doing because both the base and top was delivered in perfect condition! It made it to California without a scratch… So thanks for the great craftsmanship and customer service!5/5 Bob Plouffe

We purchased the KNOX Adjustable Height

Industrial Crank Dining Table Base Desk - Cast Iron for a river table we were having made. Just got everything together yesterday and could not be happier with the results! The sales people at Rustic Deco were super helpful, and shipping times were accurate. Would definitely purchase from Rustic Deco again. ;-)5/5 Kriss Walton

The unique products and customer service are amazing. I recently purchased a drafting table and stool from them. Terry in Customer Service was wonderful to work with. She promptly replied to my e-mail and phone inquiries and expertly answered all my questions.

My orders were delivered when I anted them to be. They came very well packaged. Nick and his crew in the warehouse take great care packing their products ensuring that there wasn't any damage when my table and stool arrived. I would highly recommend Rustic Deco to anyone wanting to purchase unique high quality furnishing while dealing with kind and caring professionals.5/5 Rick Morefield

I have placed numerous online orders over the years, but this is the first place I have experienced personal one-on-one customer service! They actually cared about my requests, promptly responded to every email I sent them, and went above & beyond to make sure I got exactly what i wanted WHEN I wanted it! I will be recommending Rustic Deco to everyone I know!5/5 Jill DeLong

Love the bench, such a unique piece of furniture. Shipping and receiving on time as promised. The seller was more then helpful when I tried to track my order. Would recommend this product to anyone looking for a well made, out of the ordinary, conversation piece of furniture to say the least.5/5

I ordered a set of Industrial Art Deco Dining Chairs online from Rustic Deco, and I can't say enough about the high quality of the materials and craftsmanship. The chairs are unique and beautiful. Also, unlike many online retailers, there are "real people," including the owner, behind the scenes who answer emails and telephone calls, address questions and provide old-fashioned customer service. When they learned that I had a dinner party, they did what they could to get me my chairs on time. I'm really impressed with the integrity and responsiveness of this company and highly recommend them!5/5

The customer service was the best i have ever had from an online sale. They FaceTimed me to show me table and all features of so I was comfortable and happy with a large online purchase. The packing and delivery of table was amazing and very secured.5/5

Highly recommend. Terry, the associate that I

worked with was so knowledgable, nice and helpful. When the table arrived, it

was exactly what we wanted, the quality was excellent.5/5 Michael Dennis

Seller was great about keeping me informed of expected date of completion and delivery. It actually arrived a day early which was nice.5/5 James F Nowakowski

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All items undergo a final quality inspection prior to shipping.

Each order is packaged and shipped in a custom-built crate to prevent damage.

30-day money back guarantee.

Amazing customer service based in USA.

Guaranteed safe and secure payment options.

Free shipping on all items within continental USA.

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